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HashmarkLabs

Attention is cheap. We go after users who stay.

Full-funnel marketing, community and brand for Web3, AI and fintech products. The people running it understand how your product actually works.

Position

A lot of crypto marketing is noise; we start by understanding the product, and the growth comes from that.

  • Engineering-⁠literate messaging

    We read the whitepaper and the code, so every claim we publish holds up to technical scrutiny.

  • Community before campaigns

    We build a base of holders, users and contributors who stay, instead of renting attention that leaves after the airdrop.

  • Every channel is measured

    Each channel is tied to acquisition, activation and retention, using on-chain data where we can.

Diagnosis

4 entries

Why Web3 growth usually stalls.

What goes wrong

  1. 01

    The story promises more than the product does

    Claims the product can't back up lose trust the first time someone tests them.

    What we do instead

    We build positioning from the product itself: its mechanics, what sets it apart and the proof.

  2. 02

    Rented attention

    Paid KOL spikes and airdrop farmers bring numbers that disappear within weeks.

    What we do instead

    We design community programmes for retention, contribution and advocacy.

  3. 03

    Vanity metrics

    Followers and impressions get reported while wallets and revenue stay flat.

    What we do instead

    We report on active users, funded wallets, TVL and cost per activated user.

  4. 04

    Too many vendors

    Five agencies, five dashboards, and nobody owns the outcome.

    What we do instead

    One growth partner that's accountable for the whole funnel.

Services

8 areas

Growth across the whole funnel.

  • Positioning & Narrative

    Category design, messaging architecture and a narrative your product can defend.

  • Content & Thought Leadership

    Technical explainers, research, founder voice, docs-to-content and SEO.

  • Community Building

    Programmes on Discord, Telegram and X, moderation and ambassador systems.

  • KOL & Creator Programmes

    Vetted KOLs and creators across X, YouTube, Telegram and TikTok, sequenced around launches, disclosed, and tracked to sign-ups and wallets.

  • PR & Media Relations

    Launch, funding and milestone announcements with crypto and tech media.

  • Performance Acquisition

    Paid and organic acquisition with on-chain attribution and conversion work.

  • Demand Generation & Lead Capture

    Landing pages, lead magnets, webinars and nurture sequences that hand qualified leads to your sales team.

  • Lifecycle, Referral & Affiliate

    Email and in-app lifecycle, referral loops and affiliate programmes with tracked payouts.

Also on request

  • Fractional CMO
  • Brand identity
  • Analytics & attribution

Our framework

5 stages

From first look to on-⁠chain activation.

  1. Stage 1

    Awareness

    We do

    Narrative, PR, KOL and content that earn the first look.

    We track

    • Share of voice
    • Qualified reach
  2. Stage 2

    Consideration

    We do

    Explainers, docs, comparisons and social proof for the sceptics.

    We track

    • Site engagement
    • Waitlist sign-ups
  3. Stage 3

    Activation

    We do

    Onboarding flows and incentives that get users to a first transaction.

    We track

    • Wallet connects
    • First transactions
  4. Stage 4

    Retention

    We do

    Community rituals, product updates and loyalty mechanics.

    We track

    • D30 retention
    • Active members
  5. Stage 5

    Advocacy

    We do

    Ambassadors, referrals and contributors who grow the product for you.

    We track

    • Referral share
    • UGC volume
Fig.
Our framework
Note

Each stage has an owner, a metric and a number we report every week.

Process

We audit first, then plan, run and adjust every week.

  1. Step 1

    Audit & positioning

    We audit the product, market, competitors and community, then write positioning your team can repeat.

  2. Step 2

    Growth plan

    Channel mix, narrative calendar, budget allocation, and the metrics we agree to be judged on.

  3. Step 3

    Launch & operate

    Senior operators run campaigns, content and community week by week.

  4. Step 4

    Measure & compound

    We cut what doesn't convert, put more into what does, and report every week.

  5. Step 5

    Sustain & scale

    After the launch moment, we keep community, content and channels running, open new markets, and hand over playbooks if your team takes it in-house.

  • Weekly growth report
  • Shared dashboard
  • A named growth lead

Community programmes

5 steps

Community programmes that reward the people who keep contributing.

One-off quests bring crowds that leave. We run programmes in seasons, so the people who keep contributing are the ones who get rewarded.

  1. 01

    Plan in seasons

    Each season has a theme, partners and a clear definition of what good contribution looks like.

  2. 02

    Onboard with quests

    Short tasks that get new members to a first real action in the product.

  3. 03

    Score quality, filter cheating

    Contributions are rated for quality, and farming and bot activity are filtered out before rewards.

  4. 04

    Vest the rewards

    Part of each reward unlocks now and the rest vests over time, so contributors stay for the next season.

  5. 05

    Count people, not entries

    We report unique wallets and 30-day retention, alongside reach and engagement.

What we measure

The numbers we're judged on.

We agree the scorecard with you before the first campaign goes live.

North star

Product outcomes

  • Active wallets / users
  • Funded accounts or TVL
  • Revenue or fee growth

Acquisition

Efficient growth

  • CAC by channel
  • Visit → sign-up conversion
  • Cost per activated user

Community

Durable community

  • 30-day member retention
  • Active contributors
  • Sentiment and support load

Brand

Earned authority

  • Share of voice
  • Search visibility
  • Tier-1 media coverage

How we report

numbers we keep apart

Numbers we keep apart in a growth report.

Most growth reports blur reach and results. Ours keep them in separate columns, with the starting number next to every percentage.

  • Impressionsis notusers

    Reach earns the first look. We report it, but we judge the work on active users and funded wallets.

  • App installsis notfunded wallets

    An install is one step of the funnel. We track through to a wallet connect and a first transaction.

  • Participationsis notpeople

    Quest and campaign entries repeat. We count unique wallets and whether they come back after 30 days.

  • “Up 5×”is nota result

    A percentage means little without its base. We always show the starting number and the date range.

Launch programmes

Programmes for launches and other big moments.

  • Token & TGE launch

    Narrative, community readiness, KOL sequencing and launch-week operations.

  • Mainnet & product launch

    Building awareness beforehand, onboarding campaigns and retention after launch.

  • Funding announcement

    The story, media outreach and an investor-grade narrative around the round.

  • Market expansion

    Localised positioning and community for new regions and languages.

Note

Launches are won in the six weeks before them, so we plan backwards from the date.

Principles

Growth that holds up to scrutiny.

Refusal

We don't use bots, fake followers or bought engagement.

Every number we report is real. Fake metrics damage your standing with exchanges, investors and users, so we never use them.

  • Compliance-aware communication

    We work alongside your legal counsel. We don't make price predictions or promise returns.

  • Disclosed partnerships

    Every KOL and creator collaboration is disclosed and tracked.

  • Technical accuracy

    Content is checked against the product, and our engineers are one message away.

  • You own the assets

    Channels, audiences, data and content stay with you.

Team

A dedicated senior pod runs your account.

Each engagement gets its own pod, led by a senior growth lead and sized to your company's stage and scope.

  • Growth lead

    Owns the strategy, the scorecard and the relationship. Your single point of accountability.

  • Content & narrative

    Research, technical writing, founder voice and the editorial calendar.

  • Community lead

    Programme design, moderation, ambassadors and community analytics.

  • Performance & analytics

    Paid channels, attribution, funnel analysis and weekly reporting.

  • Technical advisor

    A Hashmark engineer who checks claims and product narratives.

Backed by Hashmark Labs engineering, with 70+ Web3, AI and fintech products delivered.

Engagement files

client names private

Recent engagements in this practice.

The problem and what we did, without names or numbers. We can walk through any of them in more depth on a call.

  • Sector

    Web3 · early-stage

    Client

    Private

    Credibility and users for a Web3 social-finance product

    A small team with a multi-chain product needed trust and users in a crowded category.

    • Positioning built around what traders actually care about
    • Vetted creator and KOL campaigns
    • A website designed to turn that attention into sign-ups
  • Sector

    Web3 · data

    Client

    Private

    Product and organic growth for a crypto analytics platform

    A platform scoring projects across dozens of metrics needed a clear product structure and a market story, not just promotion.

    • Market and competitor research that shaped which modules shipped
    • Information design for dense on-chain data, tested with users
    • Search and AI-search content, acquisition, weekly calls and monthly metric reports
  • Sector

    AI × Web3 · early-stage

    Client

    Private

    A seasonal contribution programme for an AI × Web3 consumer app

    One-off quests brought crowds that didn't come back. The project needed repeat, high-quality contribution.

    • Year-long seasons run with ecosystem partners
    • Contribution tracked and scored for quality, with anti-cheat filtering
    • Rewards split into an immediate unlock and a vested remainder
  • Sector

    Web3 · wallets

    Client

    Private

    Launch acquisition for a new crypto wallet

    A wallet starting from zero, in an ad environment that restricts crypto.

    • Paid placements tested within platform restrictions
    • Landing page and creative combinations tested against install cost
    • Search and media placements alongside paid channels

Engagement

We scope the engagement to your stage.

  • Growth retainer

    An ongoing growth pod that owns the full funnel, month to month.

  • Launch sprint

    A fixed programme built around a TGE, mainnet or funding moment.

  • Fractional CMO

    Senior marketing leadership embedded in your team.

  • Growth audit

    A diagnostic of your positioning, channels and funnel, with a 90-day plan.

Commercial terms

We set commercial terms after a growth diagnostic, based on your stage, goals and channel mix.

Senior-led from day one / Weekly reporting / USA · Europe · APAC · Middle East

Other practices

Growth, run by the people who build.

  • Engineering

    AI-integrated systems, protocol engineering, DeFi, trading infrastructure, data platforms and fintech rails, designed and built by senior engineers.

  • Product & Tokenomics

    Product strategy, tokenomics and go-to-market planning for Web3, AI and fintech ventures, designed by engineers who build protocols.

  • BD, Sales & Partnerships

    Lead generation, outbound, enterprise sales and partnerships for Web3, AI and fintech companies, run as a pipeline you own.

Office hours

Let's get more people using what you built.

Launching, scaling or repositioning a Web3, AI or fintech product? Let's start with a growth diagnostic.

Your point of contact
Vidit Galav, Director
Delivery
Our team works across US, European, APAC and Middle East hours.